Gadoz.com

Gadoz has developed a number of custom Zope and Plone Applications. Two applications are available for either purchase or as a hosted application service, running on Amazon's server infrastructure:

Lab Information Management System (LIMS)

The LIMS application was developed for Ceriumlabs, a semiconductor test laboratory in Austin, Texas. The LIMS system allows lab staff to:

    Create Jobs to be performed by the Lab

    Accomodate different sample types with custom data fields for each type

    Assign Jobs to Lab Staff

    Attach files, images, and test reports

    Statistical Reports

    Automatic Email Notifications

    Customer Extranet to allow customers to create jobs, check job status, and add job comments

Support Ticketing System

The Support Ticketing System is an application appropriate for any help desk or support organization that needs to track and manage support tickets. It includes many advanced features including:

    Flexible (per person) email notification policy

    Customized workflow to meet the needs of each organization

    Public/Private Ticket Comments and File Attachments

    Full Customer Extranet

    Ticket Creation via Incoming Customer Emails

    Customized Ticket Fields

    Management Dashboard

    Available as a hosted application service for a low monthly cost.

For further information, plase contact:

Dean Powers, Founder
Email: dean@gadoz.com